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Delivery Information

Delivery Information


Production Time

Every time you order from Maploi we make each piece by hand just for you, so please keep this in mind when ordering. Add the following timelines to your shipping for an estimate of when you'll receive your piece. 

           Non-personalized pieces:  1-2 business days

           Personalized pieces:  2-4  business days


Shipping Time

We understand how important it is that your packages arrive promptly.  Please ensure you supply a mobile phone number so that the courier can be in touch with you. To track your order, please visit the below site.

 https://www.ups.com/tracking

The following chart will help you estimate how long it will take to receive your order.



US
2-5 Business Days
Canada
2-5 Business Days
Europe
1-3 Business Days
Australia
3-5 Business Days
Rest of the world
1-5 Business Days


Customs and Duty Charges

You are responsible for knowing your country’s customs and duty policies prior to purchasing. We have no control over your country's customs and duty charges. Some countries will charge duty for international packages and others will not, and all at different rates! Most packages go through without any charges, it is somewhat random, but please be advised that we have no control over how your country charges duty and cannot reflect these fees in our pricing. These are NOT extra shipping charges. Customers are responsible for knowing their country’s customs and duty policies.